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Home >> Company
>> Testimonials
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What better way to evaluate our service than
to read what our users have to say? We've
selected 160 or so testimonials and as you can see, our users
are rather pleased with the service we provide!
If you're a customer, please send your comments to us here. |
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"I would like to also thank you
on the most excellent response and response time, I can wholeheartedly
say that in lots of years, I have never been so impressed in a response
from ANY company ever. I will recommend you to everyone looking for
hosting from now onwards."
"Thankyou very much. I will be telling everyone starting a site
too choose you. thanks again for the great service."
"I would like to take this opportunity to thank you for all your
help and support. Brill service I honestly think we could not do better."
"I think supanames is super value and I have been very happy
with the service for the last 2 years or more. I would like to recommend
supanames to others."
"Just thought i'd say your support service there is amazing.
Keep up the good work."
"Many thanks - fast response much appreciated. Keep up the good
work guys!"
"Thanks for all your help in this matter. Your support team have
been excellent, and by far the best I've encountered so far."
"I would just like to say that you are the best web hosing company
around. I had been searching, and searching for a decent host. I came
across supanames.co.uk and I had a wee look and... wow, now I have
a website with you. The service I got from your support team was superb
and I will not hesitate to recommend you to my friends etc. Keep up
the excellent work!"
"Thank you, worked a treat. What a brilliant, fast response.
You really are a very good ISP."
"I just wanted to drop you guys a note to say that I am stunned
by your service. I can't believe the functions, support and the general
helpfulness of your service. I have been with a few other hosts and
I can't stress enough what an amazing job you are doing for the price
that I pay. Well done, keep up the good work and I would have no reservations
whatsoever in recommending you to any one. Thank you."
"I think the service you offer at the price shown is a VERY good
- I have been very happy with the service I have received! May I also
add the aftersales support exceeds any other service I have ever used
online. Keep up the good work!"
"I would just like to say that your service is excellent and
you cater for me and my site's needs perfectly. You are really cheap
and your customer service is superb. I will recommend you to all my
friends who want a web site."
"I must just take this opportunity to thank you all for the super
service received. All emails are, as promised, answered very promptly
indeed. The Control Panel is *so* easy to use and has so many added
features. We especially find the visitor stats and the email admin
with separate mailboxes and autoresponders invaluable alone. The password
protection is useful too. You are the fourth host we have used over
the past 4 years and no doubt the last if this level of service continues."
"I feel I must write and congratulate you on the service received
from Supanames. I recently transferred a domain name over to you.
Your excellent web site made the whole process very simple, and within
36 hours of requesting the transfer I was able to upload my files
to the new web space. Feedback from this site has mainly remarked
on how fast the site is to load. Thanks again for a value for money
service, excellent help and set up facilities, and an excellent customer
support service."
"Brilliant guys. What superb back up/tech support. Thanks for
such speedy replies & the control panel is excellent. I will use
supanames.co.uk on my next project and will recommend you to other
webmasters. Great value. Great support. Great site. What can I say...
great!"
"I emailed support at 18:15 hours and received a very helpful
reply in approximately 30 minutes. Throughout the evening your support
technicians and myself swapped emails several times. As a result of
the technicians help I was able to re-publish the site the next day,
and would have been able to do the same day but for work commitments.
That is what I call service, I defy anyone to find a better web hosting
company at the price."
"I would like to take this opportunity to thank you for being
such a good host . Over the months I've been with you I have seen
nothing but excellent support , excellent features and a great service
. I shall be spreading the word around about supanames , as I think
the cost , is so good , for the features , reliability and support
you provide. Keep it up there supanames . Impressive work!"
"Brilliant - you guys live up to your name as fantastic web hosters
- I'm glad I recommended you to several friends over the months! You
deserve it!"
"Many thanks in advance, and keep up the great work - you really
are the best!"
"Thanks very much for all your help today with my new hosting!
I love your quick responses! Keep up the good work."
"I really do think that your service is brilliant, and that the
24 hour support is wonderful- 1:30 AM you sent your reply!- good on
ya! Many thanks."
"The few times I have used SupaNames support, I have always found
it rapid, helpful, and sorted out the problem. Many thanks again."
"I have just transferred a domain to you, and been very impressed
by your service, and such good value I only wish I had discovered
you earlier."
"I have to hand it to you guys, that's the second question I've
asked and each time the response has been lightening fast. So that's
a good enough reason to go with Supanames."
"I cant believe how quickly you guys reply to your emails! Awesome!
I've just renewed the domain and hosting package. Thanks again!!"
"Many thanks for your efforts on my behalf. Supanames has the
best support I have come across."
"Many thanks. Once again support @ supanames has provided an
excellent extremely fast service."
"Hosting with SupaNames has been first-class and customer support
is no exception."
"Thanks for your (lightning!) quick response. It's great to know
that there really is 24 hour support."
"Thanks for the 100% service and the best customer support I
have ever seen."
"Thanks again, it's great using a company that have a support
service like this."
"Thanks for being really good at what you do. I have built my
first website on Supaname's foundations, and I can get on with designing
and building it instead of wondering what is wrong and why that page
or graphic isn't loading. I have already recommended many of my friends
to Supanames, and will carry on doing so. I have not had any problems
at all, and I will always stay with Supanames. Thanks."
"I find Supanames a very good company to deal with and would
like to say how impressed I am at how quickly you get back to any
problems that we may have. I certainly recommend you guys to other
business people. Keep up the good work."
"That's great. Explains all. Thanks for the fast response, outstanding!"
"I just want you to pass on my thanks to all the team members
there who have helped me so far, their response is amazingly quick
and the service is great!"
"Just a quick mail to say thanks for your time, and the quality
of support you gave. (I was emailing gone 9pm Friday night, and I
got responses in 20mins). I'd appreciate it if you would forward this
to a supervisor or such, I am a most impressed customer."
"I just had to drop a message saying well done! Never before
have I found such great service, I know exactly the reasons why I
am registering my fourth domain here!"
"Thank you for your great support and quick responses in solving
this problem. I am very impressed. I will be recommending you to anyone
who asks me about webhosting in future. Thanks again ."
"It is 5 to 1 in the morning and support is still there !! what
can i say other than thanks guys how better than this can you get
?!!!"
"Have just renewed and look forward to another 2 years of great
service. We get emails telling us how accessible the site is and how
quick it is to load for surfers who there, this is down to you with
an excellent rate of uptime."
"Just like to say thanks again for your help on this matter.
I am impressed by your services and prompt responses and will definitely
recommend your company to my friends."
"The service provided by Supanames is fantastic...you really
do allow small businesses the opportunity of getting a reliable web
presence at a very attractive price. Thank You."
"I am currently going through the process of buying with you,
but would gladly like to commend you on your service and wonderful
customer relations. I look forward to the next two years I am buying
myself with you and many more hopefully. With quick response times,
friendly staff and excellent prices, you should be very proud of what
you have here at supanames.co.uk."
"Many thanks for your help - I should also say that I think the
Supanames service is an excellent one, and I have been very impressed
with your help on the four domain names I have with you. Thanks !"
"I have a few websites hosted by you and have been really happy
with everything. I cannot find a company on the web with a better
deal for all the features I get in the value package."
"Thanks ever so much for all this!! I'm sure it goes beyond technical
support or customer services. I really appreciate it."
"I'd just like to say that the level of service I have received
has been outstanding, and I am truly impressed with the company."
"My wife & I think that your support is SECOND TO NONE -
we have Never - Ever had such prompt response from any other helpline
- we shall certainly recommend Supanames to anyone we know who needs
webhosting."
"Thanks very much. I would also like to say I'm very impressed
with the Support at Supanames. The response is very quick and the
information received is excellent."
"I'm amazed how quick you guys get back to me even on a Sunday,
I wish there was more I could do for you in way of promoting your
Supanames, you're the best hosting co I've come across with excellent
customer service."
"Having been extremely pleased with the good value service you
provide, I wanted to transfer another domain to you. I sent an email
enquiry at 11.30pm on a Saturday night and got an instant reply."
"I'd just like to say that we are very impressed with your prompt
and polite customer support (even when we were a bit impatient and
rude!). We will have pleasure in recommending you and hosting with
you in the future."
"Thanks for your response. I've just checked now, everything
is working fine. Thank you very much for your help and quick actions.
You are really SUPERnames!"
"Thanks for this reply, I have found that SupaNames to be excellent
with regards to functionality and support. We will continue to use
them to host all our sites. Thanks for this info."
"I am extremely impressed with all of the service and packages
you offer, having taken up your hosting for a client of mine and will
with all from now on. Your setup instructions for control, e-mail,
cgi etc are superb. Thankyou because you have my job so much easier!"
"Thanks again for your swift response - it's a pleasure to receive
a response from a proper person, as opposed to an automated message,
so promptly even at this time on a Friday evening. Makes me glad that
I picked supanames again."
"Once again - on behalf of little folk like me, the support team's
patience and efforts are greatly appreciated (and your response ten
times better than some other companies I could mention). I *still*
think moving to you guys was the best move I made."
"I am a really happy Supanames customer - you offer great value
for money and I will bring a few new customers to you soon."
"WOW you are so fast, I can not thank you enough, brilliant.
I'll just keep hosting my clients with Supanames after a superb performance
like you've just done. Many thanks."
"Thank you for your very prompt response. This is the first time
that I have signed up to register domain names, and I am grateful
for your advice. I work within a Customer Care area, and so far I
am very impressed with the way that Supanames have quickly answered
my query. So many companies with 'so-called' Support desks tend to
ignore any request for help by e-mail. "
"SupaNames: They're fantastic, the service is just amazing and
I messed them about no end with my registrations.. I was e-mailing
someone right up until 11 o'clock at night. they're brilliant and
also, you can usually get a .co.uk domain name for free; it's all
included in the package. I consider them da creme de la creme. Top
host. Highly recommended."
"I just wanted to add that I have been a customer of yours for
several years and I have to admit that the e-mail response time is
extraordinary. I have always been pleased by the level of support
you provide to your customers and would like to take this opportunity
to say Thanks. For as long as I am a web designer, I will always be
with you! "
"I would like to say how impressed I am with your service. No
problems at all configuring email and FTP settings, very fast FTP
upload, and very fast HTTP download. And quite how you managed to
get the new DNS to propagate instantaneously is a mystery to me! I
moved to you because I was dissatisfied with the service provided
by my last hosting provider - and my experience so far has been like
a breath of fresh air. Many thanks."
"Many thanks indeed. The high quality of your service and support
never fails to astonish me. So many major companies could learn so
much from you."
"Also I would like to thank the support team for been very quick
to respond to my requests and been very helpful when answering them.
I am sure there are much more expensive hosting companies out there
that don't offer anywhere near this kind of service."
"Just had to let you know how impressed I was with the set up
of [domain]. I signed up at lunchtime on Saturday and the site was
up and running by 20:00 on Sunday Evening. Quite remarkable - well
done. Keep up the good work I think you've got it just right."
"I would like to say that I have only used your customer support
service a few times, but have always found your service absolutely
brilliant...It's reassuring to know that help is not too far away!!"
"Your support is fantastic. I met some colleagues today who wanted
to set up some new websites and I certainly said that Supanames was
the very best hoster and supporter I have ever had.Very Well done."
"Thanks very much for your mail - the usual prompt service, even
well out of normal business hours. Thanks again & have a great
rest of the weekend :-)"
"I honestly cant believe supanames. Everything you offer for
only £13.99 a year.You guys are so quick and so amazing I am
truly amazed. Thank you so much!"
"Thanks for all your help and patience. The way you treated me
made me feel that someone cared and was 'there' for me."
"Just wanted to say thanks for sorting this out for me, your
customer support department is pretty much the best I've dealt with
as a web designer."
"Thankyou so much, amazing, you guys are the tops!!!! You all
have been extremely helpful, highly professional and have gone out
of your way to assist me. So again i would really like to thank you
for all your help. Supanames go right to the top of my list of recommendations!!
"
"I must say I am very pleased with the performance of the service
so far, both in terms of network performance, and the response of
the sales/support team. Even on a Bank Holiday ..."
"Thank you so much for the more than adequate service you provide,
I am in debt to your company for hosting my website with a current
99.99% uptime, Truly great, Keep up the good work."
"I was really pleased when I read your email and it made me think
what I thought all along that SupaNames is a really good company and
I will be putting the SupaNames banner ad on my web site after my
holiday as a small way of my appreciation - many thanks for you help."
"Thanks again for everyone's help. It just shows that the Supanames
support team and engineers really strive to provide an excellent service."
"Thank you for the same excellent response I always get. No wonder
you win the best server award every year. My site is fine now. I must
remember not to delete the whole lot next time I change things."
"I just wanted to comment on how happy we are with the service
you are offering us. The value for money is outstanding, support is
excellent, very efficient and reliability is spot on. We have not
noticed any downtime. We have used a few other hosts and their support
does not match up nor does the reliability or the efficiency. Keep
up the good work. Would definitely recommend you to other people."
"I think Supanames is wonderful...you respond quickly and are
so attentive and I feel I am in good hands. I would thoroughly recommend
Supanames."
"One of the many reasons why I host 6 sites with Supanames is
the high quality of Technical Support and the rapid 24/7 response.
(You are welcome to put that comment on your testimonials page)."
"Just a quick footnote to say how much I am impressed with your
level of support and commitment to providing a 5 star service. Having
used a number of other hosting companies and been disappointed with
their service, you have excelled all my expectations and ensured that
my site has remained on line throughout. Thanks once again and keep
up the good work."
"And just to let you know that every time I contact Supanames
I do get the help I am requiring, but this evening it has been extra
fast and I really am thankful. Great host! "
"I don't appear to be able to keep up with the speed of your
responses, in future could you please lower your level of support,
to allow me the odd cig break. Seriously though... amazing support."
"Supanames quality of service dealing with this matter has left
me in no doubt where to look in the future for web hosting. A Gold
Star to all the team who have helped me recover the situation. Supanames
are a credit to the web industry."
"I use SupaNames to host every website that I create, and to
date I believe your service is second to none. Your hosting deals
are superb and for the price who can argue. Your technical support
is amazing, they have responded within half an hour every time. I
recommend your service to everyone. Keep up the good work"
"Supanames has done what my old Hosting Company would not support
and did not want to know. I have already recommend Supanames to some
of my colleagues and will continue to do so."
"This support service you supply is brilliant if I have had any
problems with service or general queries your team has been quick
to respond and with what I class as quality help, I would recommend
anyone to your hosting service and infact I use you for all my clients
well done keep up the good work."
"This was the most helpful and quick service i have ever received.
It is a pleasure doing business with you and your company. You directly
have been more than helpful, Thank you very much for all your help."
"Tim, you and the team are absolute stars. I've been posting
humble pie all over the web to let my members know what a twit I am
and how great you lot are. They will be able to see the evidence for
themselves now."
"This is not a request for support, I simply wanted to say thank
you for the speed and quality of your response. It is refreshing to
deal with a company that values it's customers as you do. Please pass
on my regards to Craig and Luke in particular. Once again, cheers."
"At last! Decent, human tech support by email from a UK company!
Thank you very much."
"I work as an Internet Tech Support Agent for a large ISP so
I know something of the nature of your set-up and must say that I'm
very impressed with your service."
"Supanames have been nothing but consummate professionals throughout
the transfer of my domain to them, in fact they have on several occasions
gone beyond what I would consider normal support. I would like it
put on record that ALL the staff at supanames.co.uk made a very daunting
task a lot easier. If anyone is thinking about using Supanames then
all I can say is 'do so'."
"This host is going to be absolutely massive. Nobody had a bad
word to say about the service and now I can add to that. The support
is second to none. I have a full time job and most of my questions
appear evenings and weekends but with Supanames I even got a reply
over the weekend. Can things really get any better than this?"
"The service at supanames never ceases to amaze and astound me.
If only all businesses were as attentive to their customer's needs.
"
"Whilst I have the chance I would like to congratulate everyone
at Supanames.co.uk for the easy-to-use web site and ordering process;
the clear, no-nonsense price packages; the sheer value to which Supanames
seems dedicated; and the genuine originality of a company that has
thoughtfully considered its customers first."
"I must commend you and your company for providing such a good
and straight forward service. Over the years I have used a rival firm
for web hosting, but your service beats it hands down."
"Thank you very much - Supanames runs a very impressive support
service..."
"Well done on your accolade as one of the top two web hosts in
the UK - we have always been very pleased with the service we have
received from you, and that is no mean feat given the amount of customers
you have."
"I'm really surprised and impressed at the speed of the service
you provide, its excellent."
"Thanks very much for your excellent support.... as someone who
works 16 hours per day on the net I can tell you it is top class."
"Sunday afternoon and an 'instant' response :) - impressed with
the service; keep it up!"
"I recently started using your service, and what a pleasant surprise,
something that works, sensibly priced, from a company that cares.
Keep up the great service."
"Fantastic! Fast reliable servers, cost effective pricing and
customer support services which are second to none. In short, SupaNames
= Premium Services, Budget Prices."
"First class service, answers to my question are very swift.
I have no hesitation in passing your name onto my customers. I am
really glad to have joined Supanames. Brilliant."
"Fantastic! The best service I have ever received from any online
company."
"Providing an extremely high customer service standard and uptime
for a low cost. Excellent team and packages."
"Just like to say how impressed I am with the product and service.
I have already passed a number of people on to you!"
"Thanks for keeping us updated, this level of customer service
towards keeping us informed is brilliant, I deal with S*****m in the
US and you put them to shame. Just makes me realise how good a choice
of host I picked in yourselves."
"Thanks - great service - I'm impressed!!!!"
"Once again I am very impressed with supanames and I have domains
with other hosts both here and in the UK and supanames is far and
away the most helpful and best value."
"I think Supanames are the best web host around! Cheap prices
and great service."
"Brilliant! Thanks for (as always) your speedy response. Supanames'
attention to detail when it comes to customer service is second to
none."
"E****y (my previous web host) reckoned they had the best 'customer
service' out of all web providers - Yeah right! it was more like a
few days... but with you its minutes..."
"Keep up the good work. Web site implementation doesn't get any
easier than this!"
"Wow, guys, I never thought a web host can be so fast and efficient
when it comes to a deal with customer's problems! Thanks a lot! Wish
all the best to all the SupaNames Customer Support team!"
"Thanks very much for your help!! Great customer service!! 'Finally
efficient customer service you can rely on'. Thank you!"
"Thank you for making everything perfectly clear and I would
like to commend you on your excellent customer service in regards
to this matter. "
"Thank you, Once again you live up to the reputation of 'professionals'."
"The support and service I have received have been very good
- thankyou."
"Im well impressed with speed from the service, Im only using
a 56k PPP link but uploads are tremendous, also the package is the
best I can find, great!"
"A very professional setup!"
"By the way, I just want to congratulate you on your excellent
all-round service! I have no problem in recommending you to others."
"I love you guys. Keep up the good work."
"Excellent. Fast and efficient. I had no trouble uploading my
site."
"Well done for the excellent service and rapid customer service
response time.... You are second to none. "
"Really impressed with the speed of response, courtesy, patience
and help I received over the weekend from your customer service team."
"Thanks for a superb customer support service, an excellent value
for money web hosting service, and my best regards to all at SupaNames.co.uk."
"Thank you for the prompt service. I used to work for an ISP
and can't believe how quick you respond."
"A fantastic service - I recommend you to all comers."
"BRILLIANT.. have recommended you to many up and coming web builders
on the open university "You, Your Computer and the Net"
forum - excellent work lads."
"Just a small note to say how good your hosting service is. Excellent
value, good service and helpful (and patient!) support. Would recommend
it to anyone!"
"Still top banana..!!! faster than a lot of other so called hosting
companies..."
"I'm still smiling! I recommend SupaNames.co.uk whenever I'm
asked, and I have every intention of continuing to do so. "
"These must be the fastest servers I have witnessed in a long,
long time. The website loading time is almost instant compared with
many other hosts."
"Fantastic. Simply the best hosting service I've come across."
"You guys have the FASTEST and MOST FRIENDY service. Thank you
so much."
"Has anyone ever congratulated you with your quick service, I
know some companies that could learn from this. Well hereby ... great
work guys...and many thanks for your kind assistance."
"Thank you for all your help and for your excellent service.
The company I work for pay nearly £200 per year for hosting
and it's got no features at all, they informed us that if we wished
to upgrade to an account with PHP4 that it would be an additional
£200 more, £400 per year compared to £13.99 or so
with SupaNames.co.uk!"
"It's refreshing to receive such a quick honest reply. If only
more companies were like Supanames."
"Thanks to your speed at registering and setting up my account
and the speed of your servers, you managed to help me score a high
A at GCSE for the development! So let me take this opportunity to
thank you ever so much. Once again may I take this opportunity in
congratulating everyone who works at Supanames (especially Server
Maintenance guys) for keeping *****.com the number 1 site at *********
school!"
"I am very impressed with your products and support and this
will be my second domain in a week."
"I just have to say how relieved I am to have signed up with
you. I have had so much trouble in the past with other providers but
with you it all works as it should do! So thanks to you all for for
that!"
"Thanks a lot for your prompt response, your good customer service
is always appreciated. :¬)"
"I would like to thankyou once again for your speedy replies
and customer service, I cannot thank you and your Staff enough. You
are always helpful and to top it all our site has won a gold award.
Once again thanks for hosting our site, we would not have won the
award without you... You're the greatest!!!"
"Just thought I'd sent you a note to say that, I now how 3 sites
with you & the service, help & prices are excellent. Keep
up the good work."
"Thanks for this. I have to say that your customer service is
excellent. Our previous host had our site down for week (and we are
a web design & multimedia company) and would not respond to e-mails,
and turned the telephone to answering machine for the week."
"I am writing to complement your team on the fast and easily
understandable response that I received to a problem that I had accessing
my web space. The problem was reported at twenty past midnight last
night (Friday/Saturday) and I had a response this morning when I got
up, in fact it had been sent only an hour after the query being received.
The solution was simple (and the problem my fault). Well done to all
your team, and thank you for removing a potential headache for me."
"It is not often in this day and age that one finds a company
worthy of complementing, but Supanames most certainly fit into this
category, and I shall have no hesitation in recommending you to any
potential clients. I run another web site for a local animal charity
and I will be transferring the domain name over to Supanames and hosting
this site with you in the not so distant future. Best wishes for the
continued success of Supanames."
"I have successfully published my web page, thanks to your excellent
support."
"I am very pleased with your speedy service you have provided
me with, I cannot thankyou enough.... I asked for a service which
I can only say is brilliant, I will be recommending you to my fellow
business users."
"Thanks, top service yet again from you guys!"
"Thank you once again for your prompt help and action. You really
do have a service that you can be proud of."
"Thank you very much for your help, I would like to express my
appreciation of your excellent support service."
"I had a problem accessing my account, I emailed support on a
Sunday (yes...a Sunday) evening, and received an email within 30 minutes
telling me the problem was fixed...now that's customer service."
"I think the services you offer are excellent and will definitely
be recommending you to anyone I know wanting a web site. Thanks again."
"I think this is an excellent service that you provide and I'm
delighted with the quality of the service and ease of use that I have
got up and running with my account."
"May I also take this opportunity to thank Supanames.co.uk for
the EXCELLENT service I have received from you over these past few
months. Your response to my queries has been almost instant and the
service you provide for my web sites is EXTREMELY good value."
"As usual, excellent service. If the rest of the Companies out
there reacted as quickly and were as informative as you guys the world
would be perfect!"
"Just thought I'd scribble a quick e-mail to say that I'm very
happy with the service and support I'm receiving from Supanames.co.uk."
"Congratulations and thank you, I am very impressed with your
customer services. Henceforth, our company will now be using yourselves
for domain registrations and hosting."
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